Our service can be used for both Proxmox VE and any linux based server. Once you sign up for service, you'll receive an email with your login details, an AES-256 GCM encryption key and link to your server. We require all backups to be encrypted from the client side. On PVE, add your server instance as backup storage and you can schedule your backups. With a non PVE linux server, all you will need is the proxmox backup client service to start your backups. For additional information on getting started, please go here

For Proxmox VE, you do not need to install anything. All you need to do is add your PBS server as backup storage.

For any linux server not within PVE, the only thing you will need to install is the proxmox backup client. The instructions to install this is here

Yes. Depending on your plan, you can push backups from an existing Proxmox Backup Server to The Amazing Cloud. Dedicated plans also support pulling backups from a remote PBS.

Yes, data encryption is wholly handled by you, but is simple to implement. You’ll be provided with the client-side encryption key once you sign up. If any backups are seen without client-side encryption, you’ll receive notifications alerting you that your data could be at risk of being lost.

You'll receive email alerts if your data is unencrypted, you're close to your storage limit, if your backups fail or if a site goes offline.

Yes, you can always add more storage at anytime. Space increases are offered by TB and if you need more than 5TB, please contact us at support@untangledtechnology.com or (234) 274-3434.

If you are on a shared plan and would like to switch to a dedicated plan, please reach out to us so we can get your data moved over to your new dedicated instance.

Traffic filtering options are available on dedicated plans, allowing you to restrict access based on source IPs and firewall rules.

On dedicated instances with full access enabled, you can install additional software or configure services according to your requirements.

Proxmox versions 8 and 9 are fully supported.

We offer a 100% no-risk money-back guarantee so you can evaluate the service with confidence.

Yes, you are provided with your own isolated dataset within a shared pool. Each user has a set quota so that users cannot unintentionally eat up the shared storage. You won’t have to worry about your neighbors even if they have an I/O intensive backup job running. We are able to load balance and allow all users on a shared plan to experience the same speeds when backing up.

Our backup servers use ZFS mirrors and are regularly replicated to another site over a secure encryption protocol.